Leadership Team

Mamello Phomane

Managing Director

Currently the Managing Director at Metropolitan Lesotho, Mamello Phomane was previously the Chief Operations Officer overseeing seven departments.  She was also the Head of Corporate Business, and she has been on the Executive Committee for over 15 years.  

Mamello understands and appreciates the nuances of leading and managing a large corporate.  She has developed excellent leadership skills that enable her to unleash the best out of people to achieve operational goals

Kelello Rametse

Chief Operations Officer

Lerato Mphaka

Business Manager Strategic Projects and Client Experience (CX)

Lerato Mphaka is an Information Systems professional with a passion for technology’s ability to connect people and foment human effort. She holds qualifications in Information systems, client centric business strategy, project management, business systems analysis using design thinking methodology, Innovation and Design thinking methods, UX Design and is a certified Client Experience Process Practitioner and Coach; all attained through various Institutions of higher learning such as National University of Lesotho (NUL) University of Cape Town (UCT), Stellenbosch, University of Virginia (USA) and the BP Group . She is currently pursuing an Executive Data Science management certificate with the University of Stellenbosch , as well as an MBA (focusing on Leading Innovation and Change) with York St. John University.

Lerato has over 13 years’ experience in corporate Lesotho, spanning the banking, insurance, and telecommunications sectors. She currently exercises her skills as a Business Manager: Strategic Projects and Client Experience at Metropolitan Lesotho, as well as the Founder and Executive Director of the Learning Mindset Foundation. She is also the former Chairman of the MMI (Momentum Metropolitan International) Millennial Advisory board. Her current obsession is the growing phenomenon of BIG data and predictive analytics and artificial intelligence, more specifically, the impact of these technologies on organizational competitive advantage. She is an avid learner of BI and NoSQL tools like Hadoop and Qlikview, however she will never forget her love for C++, fuzzy logic and AI.

Maseipati Makhele

Head of Human Capital

Maseipati Makhele heads the Human Capital department within Metropolitan Lesotho and brings with her a wealth of experience working in the financial services industry. Maseipati plays a vital role in partnering with the business as an enabler towards driving high performance and ensuring achievement of business objectives. Over the past 17 years working in the HR field, Maseipati served in the following roles: Director Human Resources, Chief Human Resources Officer, Head of Human Resources and HR Consultant.

Maseipati has a track record of proven success in Strategy Development, Corporate Culture change, Performance Management, Talent Management, Recruitment and Selection, Employee Wellness as well as HR policy formulation and implementation. She is passionate about Employee Engagement and People Development and is a firm believer in PEOPLE as a cornerstone for success of any organization. ‘Maseipati’s remarkable work ethic and drive for results has been central to her professional success and she continues to show her commitment towards Excellence in execution of her mandate as a Business Leader.

Thapelo Mohami

Head of Corporate Services

Thapelo Mohami is an Advocate of the High Court of Lesotho and an experienced Legal, Risk and Compliance specialist and a collaborative business partner, with an ability to manage legal, compliance and enterprise risk and incidental complexities for financial institutions. Ms. Mohami’s 14-year career has been defined by her ability to provide pragmatic and solutions-driven commercial legal advice, focusing on delivering projects and results effectively and efficiently, aligned with strategic business objectives.

Ms. Mohami is experienced at enabling and partnering with different business units, advising on corporate governance, enterprise risk management, compliance and regulatory frameworks, together with assessments of business and legal risks in a fast-growing and dynamic business. Ms. Mohami is a seasoned risk management professional with  extensive experience of establishing a legal risk & compliance function for a financial institution. In the financial services sector, she started as a Credit Analyst to ensure that proper lending procedures and controls were in place to mitigate credit and operational risks. She moved through senior leadership roles  to ensure implementation and execution of effective risk management practices.

Motsieloa Nonyane

Head of Brand and Marketing

Motsieloa , famously Mots is looking after the Branding and Marketing department as head since 2020.  Mots reports directly into the Managing Director and is a member of the Lesotho EXCO team.   Mots is also acting as Head of Retail Distribution since October 2023. The responsibilities of these roles combined are to deliver customer value through commercialization efforts, end to end.   This involves leading the designs and execution of marketing strategies that support growth and retention missions within the Life Insurance, Pensions, Health as well as Asset Management channels.

Mots started his business management career with Hippo Group of Companies, where he served as the Sales and Marketing Manager, then moved in the same role to The Legal Voice (Pty) Ltd before joining Metropolitan Health Lesotho (Pty) Ltd back in 2016 as Marketing executive.   Mots has an entrepreneurial record in that he is a published author and has founded a marketing management consultancy that he ran as managing executive for 5 years.

Mots holds a Bachelor in Management Leadership (BML) from the University of the Free State and is a Master of Management (MM) in the Field of Strategic Marketing from the University of Witwatersrand.  He is married with kids. 

Neo Hoala

Chief Financial Officer

Neo Hoala is a highly accomplished Accounting Professional with over 15 years of experience across various industries such as Mining, Telecommunication, NGO, Audit, Insurance and Logistics. As a seasoned Chartered Accountant, accredited by the Lesotho Institute of Accountants and an Affiliate of the Association of Chartered Certified Accountants (UK), Neo has excelled at both the Executive and Senior Management levels, demonstrating resilience, leadership, and strategic vision. She possesses strong skill set in financial planning and analysis, regulatory compliance, risk management, investment, financial reporting, and strategic financial planning.

With a diverse range of computer skills, Neo’s expertise extends beyond traditional accounting practices. In her most recent role as Heading the Finance at Storm Mountain Diamonds since 2015, she showcased her proficiency in all the positions she holds. Neo’s ability to provide valuable financial insights and analysis supports strategic decision-making, making her a trusted leader in her field. In Neo’s career journey, she has held significant roles such as Finance Manager Planning at Econet Telecom Lesotho, Finance and Admin Manager at DHL Lesotho, and Auditor at LETACC Firm of Auditors. Her educational pursuits include an MBA at the University of Stellenbosch, a PGDIP (BMA) at the same institution in 2021, and an MDP in 2014. Neo’s commitment to continuous improvement, strong work ethic, and excellent communication skills have been pivotal to her success. As a strategic leader and team-builder, Neo brings a wealth of experience and expertise to any organization fortunate enough to have her on board.

Teboho Makoetlane

General Manager: Health

In July 2022, Teboho assumed the position of General Manager at Metropolitan Health Lesotho, taking charge of the leading medical aid provider in Lesotho. Metropolitan Health Lesotho provides access to healthcare services in Lesotho, South Africa, Botswana, Ghana, and Mozambique. Teboho’s primary responsibility is to secure market share and foster the growth of both mainstream and alternative health insurance solutions.

Under Teboho’s strategic leadership, there is a concerted effort to establish Health4Me, a low-cost product, as a household name in Lesotho.

He brings with him 15 years of dynamic experience from tenures at Metropolitan Lesotho – Employee Benefits, Minet Lesotho, Mamoth Health as well as Independent Consulting in Insurance, Pensions and Healthcare Funding. He is a thought leader and trusted advisor in both retirement funding and healthcare funding environments.

He holds the belief that investing in the empowerment of people is the most valuable commitment a leader can undertake. Consequently, he is dedicated to fostering a work environment characterized by fair accountability. He surrounds himself with intelligent and passionate people who are willing to act on their convictions as they execute their corporate responsibilities.

Lint'so Mafike

General Manager: Asset Management

With over 12 years of experience in the financial sector, Mr. Mafike currently serves as the GM Asset Management. His extensive background includes roles as an Investment Manager in the Pension Industry, Business Manager in the Banking Industry, and Finance Consultant in the early stages of his career.

He has displayed a strong passion for advancing high-impact socio-economic projects through Investment Banking and Investment Management. Despite being driven to enhance financial markets and the broader financial sector, his focus remains on deepening capital markets for development. In this environment, he has honed financial modeling skills, particularly in unlisted Private Equity, while serving as an Investment Advisory Consultant. His expertise extends to property development, financial research/advisory, strategy development, business support/optimization, and raising capital.